Shipping & Delivery Policy
We strive to deliver your Zelyn Beauty order as quickly and safely as possible. Below you'll find everything you need to know about how we process, ship, and track your order.
Order Processing
All orders are carefully prepared and quality-checked before being handed to our shipping partners.
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays are processed the next working day.
- You'll receive a confirmation email once your order is dispatched.
- Processing may take longer during sale periods or high-demand seasons.
Shipping Partners
We partner with trusted courier services to ensure your order arrives safely and on time.
- We work with reliable national and local courier partners.
- Shipping partner is selected based on your delivery location.
- All shipments include basic transit insurance.
- Special handling is applied to fragile or liquid products.
Delivery Timelines
Delivery times vary depending on your location and chosen shipping method.
- Major cities: delivery within 3–5 business days.
- Remote areas: delivery within 5–8 business days.
- Delivery timelines are estimates and not guaranteed.
- Delays may occur due to weather, customs, or unforeseen circumstances.
Tracking Your Order
Stay updated on your order status from dispatch to delivery with real-time tracking.
- A tracking number is shared via email and SMS once shipped.
- Track your order directly through the courier partner's website.
- If tracking isn't updating within 48 hours, please contact us.
- Incorrect or incomplete addresses may cause delivery delays.
Need Help With Your Order?
Our Customer Support team is ready to assist you with any shipping-related questions. Whether you need to update your address, check your delivery status, or report an issue, simply reach out with your order number and we'll resolve it promptly.
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